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Performance Management
Leadership & Management

Performance Management

Build confident, evidence-informed practice in performance management, with practical decision-making, recording, communication, and escalation guidance.

2 hours 30 mins

Duration

Advanced Level

Level

Certificate Included

Downloadable

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£9.99

Awareness course. Individual learner checkout: £9.99 one-time payment

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Course Description

Build confident, evidence-informed practice in performance management, with practical decision-making, recording, communication, and escalation guidance.

Aligned with CQC / Ofsted / well-led governance practice and legislation including Health and Social Care Act 2008 and Duty of Candour Regulation 20, this course helps learners build confidence, strengthen judgement, and apply safer day-to-day practice.

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Key Topics Include:

Explain the principles that underpin performance management.
Recognise warning signs connected to performance management incidents.
Choose the correct reporting route and document concerns clearly.
Apply safer practice standards in daily care delivery.
A routine situation involving performance management develops into a concern that requires a proportionate response.
Team members interpret their responsibilities for performance management differently and need a consistent evidence-based approach.
A record connected to performance management is incomplete and the next professional cannot clearly see what action was taken.
Explain the foundations of performance management.

Important Notice

This awareness course is not a substitute for role-specific training or competency assessment. Always follow your organisation's policies and procedures.

Certificate

Downloadable PDF certificate

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Created by care sector experts

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Before you enrol

Learner TermsBooking & AttendanceRefund & CancellationCertificate Policy

Need adjustments or support first? Review our Reasonable Adjustments Policy and Learner Support Policy.

Enrolment includes:

Organisation users can access this course through their existing package. Individual learners can also unlock it with £9.99 one-time payment.

Course Information

Duration:
2 hours 30 mins
Level:
Advanced
Certificate:
Yes
Assessment:
Knowledge assessment
Pass Mark:
80%
Renewal:
Annual
Last Updated:
2026-06-16
Language:
English
Provider:
ProCare Hub

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