Build confident, evidence-informed practice in conflict resolution & de-escalation, with practical decision-making, recording, communication, and escalation guidance.
1 hour 45 mins
Duration
Core Level
Level
Certificate Included
Downloadable
Build confident, evidence-informed practice in conflict resolution & de-escalation, with practical decision-making, recording, communication, and escalation guidance.
Aligned with Ofsted / children's homes / safeguarding practice and legislation including Children Act 1989 and Children Act 2004, this course helps learners build confidence, strengthen judgement, and apply safer day-to-day practice.
Watch the introduction before enrolling or starting the first module.
Care Sector Specialists
Expert training designed for the care sector.
Trusted by Organisations
Supporting care providers across the UK.
Compliance Focused
Mobile Friendly
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Important Notice
This awareness course is not a substitute for role-specific training or competency assessment. Always follow your organisation's policies and procedures.
Certificate
Downloadable PDF certificate
Flexible Learning
Learn at your own pace, anytime
Unlimited Access
Access across all your devices
Trusted Content
Created by care sector experts
Explore similar training for teams working in related care settings.
Aligned with CQC, Ofsted and best practice.
Accessible Anywhere
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Categories
Trust & Compliance
All courses developed in line with UK legislation and best practice.
