Adult Care
Communication Skills in Care
Build confident, evidence-informed practice in communication skills in care, with practical decision-making, recording, communication, and escalation guidance.
1 hour 45 mins
Duration
Core Level
Level
Course Description
Build confident, evidence-informed practice in communication skills in care, with practical decision-making, recording, communication, and escalation guidance.
Aligned with CQC / professional practice / workforce development and legislation including Care Act 2014 and Health and Social Care Act 2008, this course helps learners build confidence, strengthen judgement, and apply safer day-to-day practice.
Course Preview
Watch the introduction before enrolling or starting the first module.
0:00 / 0:00
Key Topics Include:
Explain the principles that underpin communication skills in care.
Recognise warning signs connected to communication skills in care incidents.
Choose the correct reporting route and document concerns clearly.
Apply safer practice standards in daily care delivery.
A routine situation involving communication skills in care develops into a concern that requires a proportionate response.
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